Customer Relationship Management (CRM)


PENTAGON 2000 CRM application provides a user friendly, feature-rich environment for tracking and guiding sales and marketing personnel through the sales process -- from Leads Management through Sales and Account Management to ongoing analysis of the effectiveness of your sales and marketing programs. PENTAGON 2000SQL CRM seamlessly integrates with Accounting, Materials Management, Operations, Quality Assurance Tracking letting you capitalize on every customer interaction to increase efficiency, productivity, profitability and customer satisfaction throughout your organization.

PENTAGON 2000SQL CRM includes the following capabilities and features:

  • Opportunity Management
  • Seamless Integration with PENTAGON 2000SQL ERP System
  • Account and Contact Management
  • Activity Management Center – Email / Appointments / Tasks / Meetings
  • Native Integration with Microsoft© Outlook and Lotus© Notes
  • Campaign Management
  • Case Management Center
  • Forecasting with Triggered Events
  • Literature and Communications Management
  • Offline Access with Automated Synchronization

PENTAGON 2000SQL ERP + CRM = A Winning Synergy